Reddit has taken a controversial step by intentionally disabling its mobile website, despite it functioning perfectly, and replacing it with an unclosable pop-up that forces users to download its app. The move effectively turns reddit.com into a full-page advertisement for the company’s mobile app, blocking all site functionality and frustrating users.
User Backlash Over Forced App Downloads
Many users have expressed frustration over the change, with some calling it the latest sign of “enshittification”—a term coined by author Cory Doctorow to describe tech companies deliberately degrading their services to maximize profit. One user on the r/enshittification subreddit wrote,
“Thanks, Reddit. Now it’ll be easier for me to quit you!”
Another user questioned the move, asking,
“Are my days of anonymously browsing over? Is this a new rule of Reddit?”
Financial Struggles Behind the Decision
The forced app download highlights Reddit’s precarious financial position. Since going public on the New York Stock Exchange in March 2024, the company’s shares have experienced significant volatility as leadership seeks reliable monetization methods.
Reddit has struggled to balance its financial needs with user satisfaction, particularly when it comes to monetizing its vast repository of user-generated content. In 2024, the company signed a controversial contract with OpenAI, allowing the AI firm to train its models on user-submitted posts. This deal has further alienated some users while providing a new revenue stream.
According to the Financial Times, the vast majority of Reddit’s revenue comes from advertising. This reliance on ads may explain the company’s aggressive push to force users into its mobile app, where monetization opportunities are greater.
Reddit’s Official Explanation Falls Short
When reached for comment, Reddit provided a puzzling justification for the pop-up, claiming it was for users’ own good.
A spokesperson stated, “We’ve found users who are logged in have a more personalized experience and can more easily find communities that match their interests. So, we’re running a test for a small number of logged-out mobile users that prompts them to download the app after visiting the Reddit site.”
Will the Strategy Backfire?
Whether this strategy will succeed remains unclear. Despite Reddit’s push for app engagement, a significant portion of its traffic still comes from Google searches, which users access via browsers rather than the app. While the app offers more monetization opportunities, the company risks alienating users who prefer the web experience.
Analysts at Rothschild Co Redburn have raised concerns, stating,
“Given app engagement is the most direct organic traffic, the level of disconnect implies the vast majority of Reddit engagement growth is coming via Search and not converting to sticky intentional engagement.”