Salesforce CEO Marc Benioff announced last week on X that the company would hire 1,000 new graduates and interns to "ride the AI exponential." The company has now formally committed to this plan.

Salesforce introduced a new Builder Program as part of its university recruitment initiative. The program is designed to fast-track recent graduates into roles in engineering, product development, and sales, focusing on the company’s AI agent system, Agentforce.

To date, Salesforce has hired over 10,000 professionals through its university recruitment program. However, recent data shows a decline in entry-level hiring: a LinkedIn report indicates a 6% year-over-year drop in such roles.

While some industry leaders warn that AI could displace entry-level jobs, Salesforce is taking a proactive stance.

"The AI-native generation entering the workforce today isn’t threatened by AI. They’re the ones building it. Businesses can’t afford to wait for their workforce to catch up to AI. That’s why we’re betting on Builders now—to redesign how we work and redefine our business from the inside out."
Salesforce’s chief people officer, Nathalie Scardino, made this statement in the announcement.

Recent graduates have faced a challenging job market, with increased competition and fewer opportunities. Many feel overqualified for the roles they secure. A ZipRecruiter study found that nearly half (47%) of recent graduates believe AI has negatively impacted their job prospects.

Salesforce is prioritizing candidates with AI fluency, viewing them as the future of work. The company also launched the "Emerging Talent Playbook", a guide aimed at helping other businesses integrate AI-skilled employees into their workforce.

Universities are also under scrutiny for their AI training programs. The ZipRecruiter study revealed that only 23% of recent graduates reported receiving extensive AI training for professional use.

This hiring strategy could widen the gap between candidates with early access to AI tools and those without, potentially exacerbating inequalities between younger and older workers. Last year, Benioff noted that Salesforce was using AI for up to 50% of its workload, with AI customer service agents contributing to $100 million in annual support cost savings. The company has since expanded its AI initiatives by partnering with Google Cloud to enable AI agents to operate across both platforms.

Despite AI’s productivity and cost benefits, Salesforce has also implemented layoffs in recent years.