Mercedes Recalls 144,000 Vehicles Over Faulty Digital Dashboard Software

Mercedes-Benz is recalling 144,000 vehicles across multiple model lines due to a software flaw that can cause the digital instrument cluster display to temporarily go blank. The recall includes sedans, SUVs, convertibles, coupes, and sports cars from the 2024 to 2026 model years.

Why the Recall Is Happening

The issue stems from software within the infotainment control unit. Under specific conditions, the system triggers repeated resets as part of a fallback protocol. During these resets, the instrument cluster may fail to display critical information, such as speed and warning indicators.

"The software behavior was originally designed to improve system stability, though clearly things haven’t gone entirely to plan."

This malfunction poses a safety risk, particularly at high speeds or when drivers need to monitor fuel levels or warning alerts.

Models Affected by the Recall

The recall spans a significant portion of Mercedes-Benz’s lineup, including:

• C-Class: C 300, C 300 4MATIC, AMG C43 4MATIC, AMG C63 S E 4MATIC+
• E-Class: E 350, E 350 4MATIC, E 450 4MATIC, E 450 4MATIC All-Terrain, AMG E 53 4MATIC+
• CLE: CLE 300 4MATIC, CLE 300 4MATIC Cabriolet, CLE 450 4MATIC, CLE 450 4MATIC Cabriolet, AMG CLE53 4MATIC+
• GLC: GLC 300, GLC 300 4MATIC
• SL: SL roadsters
• AMG GT: AMG GT models
• Maybach: Select Maybach models

Full List of Affected Models and Quantities

Timeline of the Recall

Mercedes initially addressed the issue through software campaigns and over-the-air updates starting in 2025. However, after discussions with regulators and an increase in complaints, the automaker converted the remaining updates into a formal safety recall.

Mercedes has received multiple field reports and warranty claims related to the problem but has not linked any crashes or injuries to the issue. Approximately 62% of affected vehicles have already received the updated software remotely. The remaining cars require a dealer visit for the fix.

What Owners Need to Do

Mercedes-Benz will notify affected owners by mail. Owners are advised to:

• Check their vehicle’s eligibility using the provided recall information.
• Schedule a service appointment at an authorized Mercedes-Benz dealership.
• Ensure the software update is completed promptly to avoid potential safety risks.

Owners of older Mercedes models with analog gauges, such as the W123 or 190E, are not affected by this recall.